There are three options when importing a security questionnaire: white-glove import, self-import, or importing a standardized questionnaire (CAIQ, SIG, etc.) using one of our templates!

The white-glove import option leverages a team of TrustCloud Specialists who will handle the formatting of your questionnaire to ensure that TrustCloud AI can read the information. This process typically takes about 2-3 hours, but varies depending on complexity of the questionnaire and how many questionnaires are in the queue before your request.

Self-import allows you to format your own questionnaire – you will simply transfer the information from your questionnaire into the template that we provide (to make sure the information is imported in a way that the AI can read it).

Choosing a template from our library of standardized templates allows for immediate processing through our AI by simply selecting from the list!

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