Non-conformity

A major non-conformity is a serious deviation from a requirement or standard that could potentially result in the failure of the product or service or pose a significant risk to the customer or end-user. Major non-conformities typically require immediate corrective action and may lead to suspension or withdrawal of certification until the issue is resolved.

On the other hand, a minor non-conformity is a less significant deviation from a requirement or standard that is unlikely to have a significant impact on the product or service or pose a significant risk to the customer or end-user. Minor non-conformities typically require corrective action, but certification is not usually suspended or withdrawn.

In summary, the key difference between a major and minor non-conformity is the severity of the deviation from the requirement or standard and the potential impact on the product or service or the end-user. Major non-conformities require immediate attention and corrective action, while minor non-conformities require correction but may not lead to suspension or withdrawal of certification.