Jul-Sep 2023
Sep 30, 2023
An 'EntityNotFound' error was thrown when submitting a TrustShare access request for a team with the Slack Integration enabled.
Bug FixThe bug preventing the access request slack message from being sent is now fixed.
Sep 29, 2023
Elements are prevented from overflowing their container in TrustShare admin when long names are used
Bug FixElements do not overflow their container in TrustShare admin when long names are used.
Sep 29, 2023
page links in TrustGraph are disabled
Bug FixThe page links in TrustGraph are disabled until a more clear visual representation of the action is taken.
Sep 29, 2023
A "Copy Answer" button wasn't working properly
Bug FixA bug caused the "Copy Answer" button not to work properly, and company details were shown in camelCase instead of a human-readable text. This is now fixed.
Sep 29, 2023
User UI was not displaying the 'Added By' user's name
Bug FixThe inviting user's name now appears in the 'Added By' column, irrespective of whether the invited user has accepted the invitation or not.
Sep 27, 2023
Questionnaire 'No Formatting' Export Columns Now Match Self-Serve Import Format
UpdateWhen users opt to export their questionnaire with 'no formatting' the columns will now match the template for self-serve import so that they can easily re-import into the system if desired.
Sep 27, 2023
An update to delete prefill downvote slack messages
UpdateWhen uploading a spreadsheet, the original order of questions is now respected/preserved when exporting the questionnaire.
Sep 27, 2023
A small change to the TrustGraph overview page
UpdateA small change to the TrustGraph overview page to remove two icons from the page links in the graph
Sep 25, 2023
Questionnaires were exported in a different order than imported
Bug FixWhen uploading a spreadsheet, the original order of questions is now respected/preserved when exporting the questionnaire.
Sep 25, 2023
Empty Amount from Salesforce integration resulted in user invitations to break
Bug FixNull amount value associated with an opportunity in Salesforce is allowed.
Sep 23, 2023
An update to validate against users setting an audit firm website
UpdateA validation is added to ensure that the audit firm name is provided with the audit firm website.
Sep 23, 2023
An update to the TrustShare invite user flow
UpdateThis change updates the selection for sharing existing documents with the invited users.
Sep 23, 2023
The 'Documents' page, shows a line item for a certification even if a file is not actually uploaded.
Bug FixThe 'Documents' page does not show a line item for a certification if a file has not been uploaded.
Sep 22, 2023
When adding a document, if the file fails to upload there was no information presented to the user
Bug FixWhen adding a document if the file fails to upload, there is an information presented to the user
Sep 22, 2023
The system user was shown as the one who added a file on the certification page
Bug FixThe user who uploaded the file is shown as the one who added it.
Sep 22, 2023
Questions selected for bulk actions are sometimes un-selected when another question is selected
Bug FixQuestions selected for bulk actions are now kept in the selected state.
Sep 22, 2023
A performance improvement for a 3x speed increase on fetching invitations (for the user pages)
EnhancementThe Users page loading time is down from > 1 second to ~300 ms.
Sep 22, 2023
User Invitation Workflow: Step 2 Updated For More Clarity
EnhancementThe documents being shared are now presented in a list view, and users can easily be added to existing data rooms from this flow, as well.
Sep 21, 2023
Within the ‘Invite user’ pop-up window, the company drop-down options were cut off by the bottom of the pop-up window border.
Bug FixThe company drop-down options display over or below the pop-up window border.
Sep 20, 2023
Company Selection on Invite Flow - Visual Enhancement
Bug FixThe company selection on the user invite flow was previously cut off. This has been resolved and users now have more visibility into the company selection drop-down.
Sep 20, 2023
A bug where an 'EntityNotFound' error was thrown
Bug FixWhen two users were working on the same questionnaire and one stopped sharing the questionnaire, an 'EntityNotFound' error will not be displayed.
Sep 18, 2023
A new feature that gives the ability to reject prefilled answers
New FeaturePrefilled answers can be rejected using a button at the bottom of the answering flow. When an answer is rejected, the answer and comment are removed, and the question is moved to the 'Needs Answers' state.
Sep 18, 2023
Policies were erroneously displayed in the documents tab
Bug FixThe policy menu is now invisible in the 'Documents' section if content visibility is set to 'Hidden'.
Sep 18, 2023
The Document tab was displaying Policy details even when content visibility was set to 'Hidden'.
Bug FixThe Document tab now does not display Policy details if content visibility is set to 'Hidden'.
Sep 18, 2023
The policy side menu item was being displayed even when there were no policies
Bug FixThe policy side menu item is not displayed if there are no policies.
Sep 18, 2023
The policy side menu item was being displayed even when there were no policies
Bug FixThe policy side menu item is not displayed if there are no policies.
Sep 18, 2023
Users can now request a white-glove custom URL
New FeatureThis will allow users to request a white-glove custom URL.
Sep 15, 2023
Hover Effect On Import Selection Options
EnhancementA small enhancement has been made to questionnaire import options. Users will now see a hover effect on the options presented to them, for clarity.
Sep 15, 2023
The hover effect and select colors were missing from the questionnaire import selection modal
UpdateThe hover effect and select colours are fixed from the questionnaire import selection modal
Sep 14, 2023
The 'Audit Firm Website' field is removed from the certification details page
UpdateThe 'Audit Firm Website' field is removed from the certification details page on the TrustShare live site. Instead, link to the website from the 'Name of Audit Firm' field if a website link is set on the frontend
Sep 11, 2023
Adding SIG Lite as a standard/template questionnaire
UpdateNow users can add SIG Lite to TSQ Template Options
Sep 09, 2023
Allowing users to set the audit firm website for a specific certification in the TrustShare admin
UpdateAfter setting this, the audit firm website appears on the certification details page on the TrustShare live site
Sep 08, 2023
Certifications Now Offer Field For Auditor Website
EnhancementCertifications now have the option to present the auditing company's website - to further prove credibility of their auditor
Sep 08, 2023
The TrustShare sidebar collapsed menu items were not clickable
Bug FixThe TrustShare sidebar collapsed menu items are now clickable
Sep 08, 2023
When refreshing matches is complete for a questionnaire the status was setting to ‘New’.
Bug FixWhen refreshing matches is complete for a questionnaire the status was set back to ‘New’, it is now set to 'In Progress'.
Sep 07, 2023
Slow response times from the /questionnaires route is fixed
Bug FixA bug causing slow response times from the /questionnaires route is now fixed
Sep 07, 2023
Questionnaires are now accessible while refreshing matches
Bug Fix It is a fix for a bug where questionnaires were not accessible while refreshing matches
Sep 06, 2023
Improved filtering in the tables in TrustGraph
UpdateSome columns that were not be able to queried from the search bar on each of the corresponding pages, are now searchable
Sep 06, 2023
A tracking added to TrustShare questionnaire activity
UpdateThis includes data about questionnaire processing and export times, the number of prefills used, the total number of suggestions, and the total number of collaborators on a questionnaire.
Sep 04, 2023
Document names were getting cached after uploading the documents
Bug FixA minor bug fix where document names were being cached after uploading the documents.
Sep 04, 2023
A quality of life improvement for the ingestion team
EnhancementA quality of life improvement for the ingestion team to log the name and email address of the customer requesting an ingest
Sep 04, 2023
A quality of life improvement for the ingestion team
EnhancementA quality of life improvement for the ingestion team to log the name and email address of the customer requesting an ingest
Sep 01, 2023
Tracking added to TrustShare artefacts activity
UpdateThis includes the visibility levels of different artefacts, the most and least commonly downloaded artefacts, and the most and least common search terms for each team.
Sep 01, 2023
A clear processing step indicators are added for questionnaire import and export.
UpdateThe processing step indicators are added for questionnaire import and export. To make it clear to the user which step of processing a questionnaire is currently underway and the import/export time.
Sep 01, 2023
Questionnaire processing times are tracked
Bug FixA small bug fix to ensure that questionnaire processing times are tracked.
Sep 01, 2023
Import + Export Processing Status Improvement
EnhancementUsers will now have a clear indication on their questionnaire cards of the status of their import/export request. The card will also include timeframes for each step in the process and when they can expect processing to be complete.
Aug 23, 2023
Updated TrustCloud Branding on TrustShare
UpdateWe have updated the TrustCloud logo on TrustShare.
Aug 23, 2023
Updated Self-Serve Questionnaire Import Template
UpdateThe self-serve import questionnaire template provided by TrustCloud has been updated to remove the text box guidance. Instead, we have provided the formatting guidance in comments - eliminating the need for users to delete the text boxes before they can begin formatting their questionnaire.
Aug 23, 2023
Questionnaire Policy Attachments Include Link to TrustShare Portal
New FeatureAs users attach policies to responses in security questionnaires, a link to the policy on their TrustShare portal will also be included in the response. Encouraging reviewers to navigate back to TrustShare for any additional information that they may need.
Aug 18, 2023
Questionnaires: Submit Questions as 'Done' Without Providing a Response
EnhancementUsers are now able to make the choice of calling a question 'done' without actually providing a text response. As a user submits a question without providing a response, they will be presented with an interrupter to ensure the action is intentional before they proceed, but will count as done if submitted.
Aug 07, 2023
Jumpiness In TrustShare Questionnaires Resolved
Bug FixNavigating through questions in TrustShare Questionnaires should now be less "jumpy". The selected question should remain in view so that users do not become disoriented.
Aug 01, 2023
Questions Approved Progress Bar
EnhancementImported questionnaires will now show a progress bar for how many questions have been approved, showcasing how much work is left before the questionnaire is considered complete.
Aug 01, 2023
Self-Serve Questionnaire Import/Export Flow Revision
EnhancementCustomers who opt for self-serve questionnaire import will be notified that export will also be self-serve. Self-serve imports will not present an option for white-glove export, and the user will also have the ability to upload the file they want to share with users at the company in a self-serve manner.
Jul 19, 2023
Document Access Level Not Saving
Bug FixA customer reported that their document's access level kept reverting back to "Private" when they intended on it being "Hidden". This has been resolved.
