Oct-Dec 2023
Dec 23, 2023
An update to allow users to add links to the description
UpdateUsers can now add links to the description on the TrustShare live site home page.
Dec 23, 2023
A fix for a customer issue
Bug FixUsers can now search for a company using Salesforce integration, even if the company name contains a"'" character.
Dec 19, 2023
Questionnaires can no longer be created via Hacks page.
UpdateTo create a new questionnaire users can now use Self- Service.
Dec 16, 2023
A new Residual Risk Trend chart
UpdateThe chart shows how a particular risk’s residual risk has changed over time.
Dec 16, 2023
The watermark was removed when the policy was replaced
Bug FixEven when the policy is replaced, the watermark remains as is.
Dec 14, 2023
Knowledge Base crash on multi-select submission
Bug FixKnowledge Base crash on multi-select submission is now fixed.
Dec 04, 2023
A functionality to search a control
EnhancementA functionality to search a control by custom short name in a questionnaire.
Dec 02, 2023
TrustShare FAQs via API
New FeatureTrustShare now supports showcasing customer FAQs on the trust portal.
Dec 02, 2023
Markdown support for the FAQ page
EnhancementUsers can now incorporate Markdown text to showcase links, fonts, and more.
Nov 28, 2023
The FAQ page heading is updated
UpdateThe FAQ page heading is now updated to be "FAQ."
Nov 28, 2023
An update on the policy section and subsections
UpdateThe policy section and subsections will now be hidden if all policies are set to hidden
Nov 22, 2023
The questions with a rejected prefill were not displayed as prefilled in TCI
Bug FixThe questions with a rejected prefill are now displayed as prefilled in TCI
Nov 22, 2023
TrustShare’s Knowledge Base enhancements
EnhancementThis includes questions, answers and comments, providing complete context for accurate responses and making it easier and accurate to search and filter
Nov 21, 2023
An enhancement for the questionnaire page
EnhancementUsers can now update their questionnaire due date and name if the questionnaire is linked to a CRM
Nov 19, 2023
A fix for the TS Admin - Certifications page
Bug FixThe problem where users were unable to publish a certification without making any changes is now fixed
Nov 19, 2023
Teams with special characters were able to create invalid TrustShare URLs
Bug FixAn issue that allowed teams with special characters to create invalid TrustShare URLs is now fixed
Nov 19, 2023
Teams with special characters were able to create invalid TrustShare URLs
Bug FixAn issue that allowed teams with special characters to create invalid TrustShare URLs is now fixed
Nov 19, 2023
The "View Linked Deal" was not directed to Salesforce
Bug Fix"View Linked Deal" is now directed to Salesforce
Nov 15, 2023
A customer was unable to add certain policies as evidence
Bug FixA customer can now add certain policies as evidence for a question
Nov 15, 2023
A customer was unable to add certain policies as evidence
Bug FixA customer can now add certain policies as evidence for a question
Nov 10, 2023
Certain file upload was incorrectly blocked
Bug FixUsers can now upload certain files that were incorrectly blocked
Nov 08, 2023
Selecting 'Soc2 Type1' and 'Type2' from the most downloaded artifacts, resulted in an error
Bug FixUser can now select 'Soc2 Type1' and 'Type2' from the most downloaded artifacts without any error
Nov 08, 2023
The "Most popular artifacts" section was showing duplicates and missing short names
Bug FixThe "Most popular artifacts" section shows correct results
Nov 08, 2023
If no security questionnaire is answered, "0" was displayed on the card
Bug Fix"0" is displayed on the card if no security questionnaire is answered
Nov 08, 2023
Selecting 'Soc2 Type1' and 'Type2' from the most downloaded artifacts, resulted in an error
Bug FixUser can now select 'Soc2 Type1' and 'Type2' from the most downloaded artifacts without any error
Nov 07, 2023
An error on the "Review Question" page is fixed
Bug FixAn error message "Failed to fetch" is now resolved
Nov 07, 2023
An improvement for TrustShare
EnhancementA static background to all TrustShare live pages is added
Nov 07, 2023
"Add questionnaire" button is hidden from the 'Main Questionnaire' page
Bug Fix"Add questionnaire" button is hidden from the 'Main Questionnaire' page for the TS Admin page
Nov 04, 2023
The TrustShare Notification Center has been released.
New FeatureUsers can now add notifications from TrustShare Admin. They can be viewed in a 'Notification Center' section
Nov 04, 2023
Slack notifications when artefacts downloaded from the TrustShare
UpdateThe slack message includes a link to the artifact, the user's name and company, and a link to the company page for TrustShare
Nov 03, 2023
A migration of TrustGraph - Knowledge Base to the table component from Glide
Bug FixThis introduces a considerable performance improvement
Nov 03, 2023
A migration of TrustGraph - Knowledge Base to the table component from Glide
Bug FixThis introduces a considerable performance improvement
Nov 02, 2023
An update to add document description modals to the TrustShare live site
UpdateThese modals are accessed by clicking on the 'Learn More' button in the document card overlay.
Nov 02, 2023
An enhancement for the TrustShare menu
EnhancementThe menu items now sport a vibrant, colorful look
Nov 01, 2023
New custom control match improvements
UpdateUsers can expect > 15% better matching on custom controls.
Nov 01, 2023
When exporting a questionnaire using the 'Hacks' page was giving an error.
Bug FixExporting a questionnaire using the 'Hacks' page gives no error.
Nov 01, 2023
New custom control match improvements
UpdateUsers can expect > 15% better matching on custom controls.
Oct 28, 2023
A fix for the NDA issue is released.
Bug FixThe NDA issue where the NDA approval dialogue kept popping up after accepting the NDA agreement, is now fixed.
Oct 27, 2023
White-glove questionnaires removed from being sent to Zendesk
EnhancementSending a white-glove ingestion request to Zendesk is no longer required.
Oct 27, 2023
The correct number of used prefilled answers was not displayed.
Bug FixThe correct number of used prefilled answers is now displayed.
Oct 26, 2023
For the TrustShare admin branding page requires the user to save the changes first.
EnhancementIf a user makes any changes to their TrustShare branding and selects “Publish my changes”, they are now presented with the warning that they need to save their changes first
Oct 25, 2023
CAIQ v 4.0.3 and CAIQ Lite v 4.0.3 Are Now Available
EnhancementCustomers now have access to the most recent versions of CAIQ and CAIQ Lite via our standardized questionnaire template library!
Oct 25, 2023
Validation error is now fixed.
Bug FixEmpty comment and answer fields in a knowledge base entry causing a validation error are now fixed.
Oct 20, 2023
Certifications were not showing up in TrustShare Live until a file was added to the certification.
Bug FixCertifications are now shown in TrustShare Live
Oct 20, 2023
The 'Customer Context' column of the knowledge base table was appearing empty for certain questions.
Bug FixThe 'Customer Context' column displays relevant information or a placeholder when a question in a 'Standardized Questionnaire' is answered and approved
Oct 19, 2023
The prefilled answers for company profile questions were inaccurate.
Bug FixThe prefilled answers for company profile questions accurately reflect the information provided for the particular team.
Oct 19, 2023
An incorrect threshold was causing different company profile results.
Bug FixCorrect company profile results are now shown.
Oct 16, 2023
Add Companies To Data Room
New FeatureUsers are now able to add entire companies into a data room vs. adding individual users one by one.
Oct 16, 2023
Questionnaire Completion Progess Bar Update
EnhancementUsers will have a better visual indication of the progress being made on a questionnaire when inside the questionnaire details. The progress bar now shows color-coded statuses of "Approved", "Needs Approval", and "Needs Answer".
Oct 12, 2023
The company profile controls were prefilled incorrectly for single and multi-select questions
Bug FixThe company profile control text is now added to the comment field.
Oct 12, 2023
TrustShare Business Intelligence
New FeatureIntroducing "Business Intelligence" in TrustShare - a powerful analytics and reporting dashboard that highlights TrustShare's ROI and efficiency gains. Discover how it accelerates security reviews, saving you time and money.
Oct 12, 2023
The artifact downloads and views were only tracked for authenticated TrustShare users on the live site
Bug FixThe counter for '# TrustShare Views' → 'Downloads this period' increases when a user downloads a file from the respective TrustShare Live site. The related information is also displayed in the aforementioned locations on the Most Popular Artifacts page.
Oct 11, 2023
The background gradient of the live site can be customized to match customer's brands
UpdateWith the new background color section, customers can select color gradient matching their brand color
Oct 10, 2023
TrustGraph: A Visual Representation of the Artifacts in Your Compliance Program
New FeatureIntroducing "TrustGraph" in TrustShare – a visual roadmap to all your compliance artifacts, simplifying the security questionnaire process. Visualize controls, policies, and a knowledge base of Q&A for efficient, accurate responses.
Oct 10, 2023
Selecting the company profile displayed an error
Bug FixSelecting the company profile does not show an error
Oct 06, 2023
Users with the Trial plan could create more than five questionnaires
Bug FixUsers with the Trial plan can now create maximum five questionnaires
Oct 05, 2023
Inviting a user to TrustShare when it is not published displays an informative error page.
EnhancementInviting a user to TrustShare when it is not published was displaying a generic error
Oct 05, 2023
The deleted questionnaire was still being referenced
Bug FixIf a questionnaire is deleted, the customer context column does not reference that questionnaire
Oct 05, 2023
Clicking on the Customer from the details view was directed to the Questionnaire
Bug FixClicking on the Customer from the details view is now directed to the company page
Oct 05, 2023
Clicking on the Customer Context for a given question/answer was directed to the questionnaire
Bug FixClicking on the Customer Context for a given question/answer now directs to the specific question/answer
Oct 05, 2023
An issue while including a suggestion after rejecting an AI prefill is now fixed
Bug FixUsers can now Include a suggestion after rejecting AI Response without getting an error
