Oct-Dec 2023

Estimated reading: 4 minutes 158 views
Dec 23, 2023

An update to allow users to add links to the description

TrustShare

UpdateUsers can now add links to the description on the TrustShare live site home page.

Dec 23, 2023

A fix for a customer issue

TrustShare

Bug FixUsers can now search for a company using Salesforce integration, even if the company name contains a"'" character.

Dec 19, 2023

Questionnaires can no longer be created via Hacks page.

TrustShare

UpdateTo create a new questionnaire users can now use Self- Service.

Dec 16, 2023

A new Residual Risk Trend chart

TrustShare

UpdateThe chart shows how a particular risk’s residual risk has changed over time.

Dec 16, 2023

The watermark was removed when the policy was replaced

TrustShare

Bug FixEven when the policy is replaced, the watermark remains as is.

Dec 14, 2023

Knowledge Base crash on multi-select submission

TrustShare

Bug FixKnowledge Base crash on multi-select submission is now fixed.

Dec 04, 2023

A functionality to search a control

TrustShare

EnhancementA functionality to search a control by custom short name in a questionnaire.

Dec 02, 2023

TrustShare FAQs via API

TrustShare

New FeatureTrustShare now supports showcasing customer FAQs on the trust portal.

Dec 02, 2023

Markdown support for the FAQ page

TrustShare

EnhancementUsers can now incorporate Markdown text to showcase links, fonts, and more.

Nov 28, 2023

The FAQ page heading is updated

TrustShare

UpdateThe FAQ page heading is now updated to be "FAQ."

Nov 28, 2023

An update on the policy section and subsections

TrustShare

UpdateThe policy section and subsections will now be hidden if all policies are set to hidden

Nov 22, 2023

The questions with a rejected prefill were not displayed as prefilled in TCI

TrustShare

Bug FixThe questions with a rejected prefill are now displayed as prefilled in TCI

Nov 22, 2023

TrustShare’s Knowledge Base enhancements

TrustShare

EnhancementThis includes questions, answers and comments, providing complete context for accurate responses and making it easier and accurate to search and filter

Nov 21, 2023

An enhancement for the questionnaire page

TrustShare

EnhancementUsers can now update their questionnaire due date and name if the questionnaire is linked to a CRM

Nov 19, 2023

A fix for the TS Admin - Certifications page

TrustShare

Bug FixThe problem where users were unable to publish a certification without making any changes is now fixed

Nov 19, 2023

Teams with special characters were able to create invalid TrustShare URLs

TrustShare

Bug FixAn issue that allowed teams with special characters to create invalid TrustShare URLs is now fixed

Nov 19, 2023

Teams with special characters were able to create invalid TrustShare URLs

TrustShare

Bug FixAn issue that allowed teams with special characters to create invalid TrustShare URLs is now fixed

Nov 19, 2023

The "View Linked Deal" was not directed to Salesforce

TrustShare

Bug Fix"View Linked Deal" is now directed to Salesforce

Nov 15, 2023

A customer was unable to add certain policies as evidence

TrustShare

Bug FixA customer can now add certain policies as evidence for a question

Nov 15, 2023

A customer was unable to add certain policies as evidence

TrustShare

Bug FixA customer can now add certain policies as evidence for a question

Nov 10, 2023

Certain file upload was incorrectly blocked

TrustShare

Bug FixUsers can now upload certain files that were incorrectly blocked

Nov 08, 2023

Selecting 'Soc2 Type1' and 'Type2' from the most downloaded artifacts, resulted in an error

TrustShare

Bug FixUser can now select 'Soc2 Type1' and 'Type2' from the most downloaded artifacts without any error

Nov 08, 2023

The "Most popular artifacts" section was showing duplicates and missing short names

TrustShare

Bug FixThe "Most popular artifacts" section shows correct results

Nov 08, 2023

If no security questionnaire is answered, "0" was displayed on the card

TrustShare

Bug Fix"0" is displayed on the card if no security questionnaire is answered

Nov 08, 2023

Selecting 'Soc2 Type1' and 'Type2' from the most downloaded artifacts, resulted in an error

TrustShare

Bug FixUser can now select 'Soc2 Type1' and 'Type2' from the most downloaded artifacts without any error

Nov 07, 2023

An error on the "Review Question" page is fixed

TrustShare

Bug FixAn error message "Failed to fetch" is now resolved

Nov 07, 2023

An improvement for TrustShare

TrustShare

EnhancementA static background to all TrustShare live pages is added

Nov 07, 2023

"Add questionnaire" button is hidden from the 'Main Questionnaire' page

TrustShare

Bug Fix"Add questionnaire" button is hidden from the 'Main Questionnaire' page for the TS Admin page

Nov 04, 2023

The TrustShare Notification Center has been released.

TrustShare

New FeatureUsers can now add notifications from TrustShare Admin. They can be viewed in a 'Notification Center' section

Nov 04, 2023

Slack notifications when artefacts downloaded from the TrustShare

TrustShare

UpdateThe slack message includes a link to the artifact, the user's name and company, and a link to the company page for TrustShare

Nov 03, 2023

A migration of TrustGraph - Knowledge Base to the table component from Glide

TrustShare

Bug FixThis introduces a considerable performance improvement

Nov 03, 2023

A migration of TrustGraph - Knowledge Base to the table component from Glide

TrustShare

Bug FixThis introduces a considerable performance improvement

Nov 02, 2023

An update to add document description modals to the TrustShare live site

TrustShare

UpdateThese modals are accessed by clicking on the 'Learn More' button in the document card overlay.

Nov 02, 2023

An enhancement for the TrustShare menu

TrustShare

EnhancementThe menu items now sport a vibrant, colorful look

Nov 01, 2023

New custom control match improvements

TrustShare

UpdateUsers can expect > 15% better matching on custom controls.

Nov 01, 2023

When exporting a questionnaire using the 'Hacks' page was giving an error.

TrustShare

Bug FixExporting a questionnaire using the 'Hacks' page gives no error.

Nov 01, 2023

New custom control match improvements

TrustShare

UpdateUsers can expect > 15% better matching on custom controls.

Oct 28, 2023

A fix for the NDA issue is released.

TrustShare

Bug FixThe NDA issue where the NDA approval dialogue kept popping up after accepting the NDA agreement, is now fixed.

Oct 27, 2023

White-glove questionnaires removed from being sent to Zendesk

TrustShare

EnhancementSending a white-glove ingestion request to Zendesk is no longer required.

Oct 27, 2023

The correct number of used prefilled answers was not displayed.

TrustShare

Bug FixThe correct number of used prefilled answers is now displayed.

Oct 26, 2023

For the TrustShare admin branding page requires the user to save the changes first.

TrustShare

EnhancementIf a user makes any changes to their TrustShare branding and selects “Publish my changes”, they are now presented with the warning that they need to save their changes first

Oct 25, 2023

CAIQ v 4.0.3 and CAIQ Lite v 4.0.3 Are Now Available

TrustShare

EnhancementCustomers now have access to the most recent versions of CAIQ and CAIQ Lite via our standardized questionnaire template library!

Oct 25, 2023

Validation error is now fixed.

TrustShare

Bug FixEmpty comment and answer fields in a knowledge base entry causing a validation error are now fixed.

Oct 20, 2023

Certifications were not showing up in TrustShare Live until a file was added to the certification.

TrustShare

Bug FixCertifications are now shown in TrustShare Live

Oct 20, 2023

The 'Customer Context' column of the knowledge base table was appearing empty for certain questions.

TrustShare

Bug FixThe 'Customer Context' column displays relevant information or a placeholder when a question in a 'Standardized Questionnaire' is answered and approved

Oct 19, 2023

The prefilled answers for company profile questions were inaccurate.

TrustShare

Bug FixThe prefilled answers for company profile questions accurately reflect the information provided for the particular team.

Oct 19, 2023

An incorrect threshold was causing different company profile results.

TrustShare

Bug FixCorrect company profile results are now shown.

Oct 16, 2023

Add Companies To Data Room

TrustShare

New FeatureUsers are now able to add entire companies into a data room vs. adding individual users one by one.

Oct 16, 2023

Questionnaire Completion Progess Bar Update

TrustShare

EnhancementUsers will have a better visual indication of the progress being made on a questionnaire when inside the questionnaire details. The progress bar now shows color-coded statuses of "Approved", "Needs Approval", and "Needs Answer".

Oct 12, 2023

The company profile controls were prefilled incorrectly for single and multi-select questions

TrustShare

Bug FixThe company profile control text is now added to the comment field.

Oct 12, 2023

TrustShare Business Intelligence

TrustShare

New FeatureIntroducing "Business Intelligence" in TrustShare - a powerful analytics and reporting dashboard that highlights TrustShare's ROI and efficiency gains. Discover how it accelerates security reviews, saving you time and money.

Oct 12, 2023

The artifact downloads and views were only tracked for authenticated TrustShare users on the live site

TrustShare

Bug FixThe counter for '# TrustShare Views' → 'Downloads this period' increases when a user downloads a file from the respective TrustShare Live site. The related information is also displayed in the aforementioned locations on the Most Popular Artifacts page.

Oct 11, 2023

The background gradient of the live site can be customized to match customer's brands

TrustShare

UpdateWith the new background color section, customers can select color gradient matching their brand color

Oct 10, 2023

TrustGraph: A Visual Representation of the Artifacts in Your Compliance Program

TrustShare

New FeatureIntroducing "TrustGraph" in TrustShare – a visual roadmap to all your compliance artifacts, simplifying the security questionnaire process. Visualize controls, policies, and a knowledge base of Q&A for efficient, accurate responses.

Oct 10, 2023

Selecting the company profile displayed an error

TrustShare

Bug FixSelecting the company profile does not show an error

Oct 06, 2023

Users with the Trial plan could create more than five questionnaires

TrustShare

Bug FixUsers with the Trial plan can now create maximum five questionnaires

Oct 05, 2023

Inviting a user to TrustShare when it is not published displays an informative error page.

TrustShare

EnhancementInviting a user to TrustShare when it is not published was displaying a generic error

Oct 05, 2023

The deleted questionnaire was still being referenced

TrustShare

Bug FixIf a questionnaire is deleted, the customer context column does not reference that questionnaire

Oct 05, 2023

Clicking on the Customer from the details view was directed to the Questionnaire

TrustShare

Bug FixClicking on the Customer from the details view is now directed to the company page

Oct 05, 2023

Clicking on the Customer Context for a given question/answer was directed to the questionnaire

TrustShare

Bug FixClicking on the Customer Context for a given question/answer now directs to the specific question/answer

Oct 05, 2023

An issue while including a suggestion after rejecting an AI prefill is now fixed

TrustShare

Bug FixUsers can now Include a suggestion after rejecting AI Response without getting an error

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