KnowBe4

Set up KnowBe4 for automated tests with TrustCloud

TrustCloud’s API-based integrations map seamlessly to your frameworks and controls to power automated evidence collection, continuous monitoring, and predictive risk analysis. Let’s explore how you can set up KnowBe4 for automated tests.

By granting TrustCloud limited access to metadata through a service principal account, you can ensure that your systems remain compliant with your adopted controls. TrustCloud’s focus on trust, security, and simplifying compliance makes it a valuable asset in the GRC landscape.

Read our GRC Launchpad article: Integrations to learn more.

Explore 100+ evidence collection integrations to power evidence collection and real-time risk analysis.

Purpose

Once you set up your compliance program, TrustOps works to ensure that your systems remain compliant with your adopted controls. To do so, TrustCloud runs automated tests against systems in your product and business stack, retrieves inventories, and verifies that they are properly configured.

This document outlines the steps you can take to grant TrustCloud access to only read from your KnowBe4 instance***,*** so that TrustOps can validate and generate evidence for your compliance program.

Instructions to grant TrustCloud limited access

1. The Reporting API feature is available only to KnowBe4 Platinum and Diamond customers. Ensure your account is on one of these tiers before proceeding.
2. Log into KnowBe4 with a user who is an admin in your KnowBe4 account.
3. In the upper-right corner of any page, click your Email Address, then select Account Settings.
4. In the left sidebar, click Account Integrations, then API.
5. Under Reporting API, enable the Enable Report API Access toggle.
   
6. Click Reporting API to open the Reporting API subtab.
7. In the Reporting API subtab, click + Create New API Token in the top-right corner.
   
8. Fill out the fields on the Create New API Token page: enter a descriptive Name for the token and ensure the Status is set to Enabled. Click Create Token.
   
9. In the Reporting API Token pop-up, click the token to copy it. Save it securely, as it will not be viewable after closing the window. Click OK.
   
10. In TrustCloud, select the API Url that is associated with your region:
    • US: https://us.api.knowbe4.com
    • EU: https://eu.api.knowbe4.com