Platform Capabilities

At TrustCloud, we believe GRC should be a profit centre, and our goal is to empower our customers with joyfully crafted tools that make this vision a reality.

Our suite of applications is designed to help you pass audits, manage risk, and accelerate security reviews to establish trust with your customers. The new TrustCloud platform experience upgrades your user experience to reflect the way that your teams collaborate to fulfil your GRC commitments. Now, you can immediately see a clear overview of your programs, tasks, and sales acceleration workflows, so you know exactly how to prioritize your day.

Video Tour

The following video will help you understand the New TrustCloud Platform experience.

For Compliance Admins

A new TrustCloud platform layer is introduced to house capabilities that power different use-cases across the applications you are already familiar with – TrustOps, TrustShare, and TrustRegister.

Admins now have a homepage that serves as a launchpad to various parts of the platform. The new home page brings together the most important items from across your TrustCloud, so you always know what actions you need to take next.  The widgets on this new page include:

1. Your prioritized tasks
2. Risks from your register that need action
3. Employee compliance status
4. Automation status
5. Sales acceleration via TrustShare
6. Audit status for standards you are pursuing
7. Gap analysis to popular standards

A few existing areas of TrustCloud are elevated into the new platform experience layer – you can find your Employee Policy Workflows, Integrations, Vendors, and Account management in the platform layer.

The account section is absorbed into the platform layer. The individual account workflows and the admin workflows are separated, and each has its own place in the navigation. Only admins can see and interact with the “Admin” section.

For Employees

All employees who have no compliance responsibilities besides policy attestation can see a landing page with tasks assigned to them and can see policies they’ve attested to along with other documents shared with them by the organization.

They can access their account and manage their profile and account security.

Other Roles

There is no major change in experience for Admins and collaborators of TrustShare and TrustRegister, with the exception of their account sections.

Over the next few weeks, pieces will be added to the platform layer to provide value to people in these roles.

Next Up

1. Business Intelligence reporting will be added to the platform layer
2. Navigation between platform areas with a new app-switcher design will be improved.
3. A ton of improvements will be made to the Vendors feature, including:
   1. A new dashboard focused on vendors
   2. Standardization and automation of vendor risk assessments
   3. Making TrustCloud your source of truth for vendors and related information

More details will be shared as this progresses.

The above mentioned page will be linked from a banner on the TC homepage that every existing user [except the PLG ones that are still in the middle of their first-mile experience and net new PLG ones post the release of this] can see. 

The following screenshot is for visual reference.