HR-12 Organizational structure

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What is HR-12 Organizational Structure Control?

HR-12 organizational structure, or organizational chart control, demonstrates the hierarchy within the organization and helps employees understand how their position fits in the organization.

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Available templates

TrustCloud has a curated list of templates, internally or externally sourced, to help you get started. Click on the link for a downloadable version:

Control implementation

To implement organizational structure or organizational chart control, document your organization’s organizational chart. Ensure the following components are taken into account:

  • Pyramid-like structure with the C-level executives at the top stretching down to middle management and staff-level employees
  • Implement a process to update the organizational chart frequently (at least annually).
  • Post the organizational chart in a location (i.e., intranet, SharePoint) that is available to all employees.

What evidence do auditors look for?

Most auditors, at a minimum, are looking for the below-suggested action:

  1. Provide a screenshot or PDF copy of the organizational chart showing the last review date.

Evidence example

For the suggested action, an example is provided below:

  1. Provide a screenshot or PDF copy of the organizational chart showing the last review date (if applicable).
    The following screenshot is an organizational chart demonstrating the structure.
    Google search
    HR 12 Organizational structure 01

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