Change Management Procedure Template

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What is the Change Management Procedure Template?

The Change Management Procedure Template is a document outlining the step-by-step process for managing changes within an organization. It defines the procedures for requesting, evaluating, approving, implementing, and documenting changes to systems, processes, or policies. The template ensures changes are managed effectively, minimizing risks and disruptions.

The change management procedure template helps document and standardize the change management process across different systems within your business landscape.

The following screenshot shows the sample change management procedure template.

Change Management Procedure Template

How do I use it?

The purpose of documenting detailed change management procedures is to standardize how changes are implemented within your organization. This helps in implementing changes in a well-communicated, planned, and predictable manner that minimizes unplanned outages and unforeseen system issues.

Value to the organization:

A change management procedure adds value to the organization by providing a systematic approach to managing changes, ensuring they are evaluated, approved, and implemented in a controlled manner. It minimizes disruptions, mitigates risks, promotes transparency, and fosters alignment with organizational goals, ultimately enhancing efficiency, productivity, and stakeholder satisfaction.

Which controls does it satisfy?

Completing this template helps satisfy the following controls:

APPS-8  Source Code The tracking and management of code from a development stage to deployment to production
PDP-7 Change Management Workflow Provide the step-by-step procedures required for the creation, development, and implementation of a change.
PDP-8  Change Management Approvals Provide the most recent example of a change ticket showing explicit approval.
PDP-10  SDLC – Separation of environments Maintain separate environments to develop, test, and deploy.
PDP-11  SDLC – Security Reviews Each change undergoes a security review.
PDP-13 Secure coding practice The organization has a coding practice to securely deploy changes to production.
PDP-14  Quality Control Process Ensure that products, services, and deliverables meet predefined quality standards and expectations.
PDP-15  Agile process Define and document a procedure for step-by-step guidance showing the agile development process.
PDP-16  Change Management Tooling Install an automated change management tool to manage deployments to production.
PDP-19  Production Deployment Access Ensure the implementation of an automated alerting mechanism for any changes deployed to production.
PDP-22 Rollback Plans Version Control and Configuration Management Records.
INFRA-10  Infrastructure as Code Managing the infrastructure through code instead of a manual process.
CUST-11  Release notifications Notify the internal and external stakeholders of the feature deployment.

Learn more about TrustOps to create and maintain a personalized common control framework (CCF) that automatically maps each control to many compliance standards.

Please download the template from here:

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