BIZOPS- 58 – Interested Parties – Privacy

What is this control about?

“Interested Parties – Privacy”  in the context of privacy include individuals whose personal information is processed, regulatory authorities, customers, employees, business partners, and other stakeholders who have a vested interest in the privacy practices of an organization.

Available tools in the marketplace

Tools:

TrustArc

Available templates

TrustCloud has a curated list of templates internally or externally sourced to help you get started. Click on the link for a downloadable version:

• Leverage this template edit this for Privacy  Information Security Management System (ISMS) Policy Template

Control implementation

Here are some guidelines to implement an effective records of Interested Parties – Privacy program:

• Identify Stakeholders: Identify the stakeholders who have a vested interest in the organization’s privacy practices. This may include individuals whose personal information is processed, regulatory authorities, customers, employees, business partners, and other relevant stakeholders. Understand their expectations, concerns, and requirements regarding privacy.
• Conduct Stakeholder Analysis: Perform a thorough analysis of the identified stakeholders to understand their specific privacy interests, needs, and preferences. Consider factors such as the types of personal information they share, their privacy rights, the context of their relationship with the organization, and any regulatory or contractual obligations that apply. Document the findings from the stakeholder analysis.
• Define Privacy Objectives: Establish privacy objectives that align with the organization’s overall goals and address the interests and expectations of the identified stakeholders. These objectives should reflect the organization’s commitment to privacy protection, compliance with privacy laws, and meeting stakeholder needs. Document the privacy objectives and ensure they are specific, measurable, achievable, relevant, and time-bound (SMART).

What evidence do auditors look for?

Most auditors, at a minimum, are looking for the below-suggested action:

• Stakeholder Analysis Report: A documented report that outlines the results of the stakeholder analysis conducted by the organization. This report should identify the key stakeholders, their privacy interests, concerns, and requirements. It demonstrates that the organization has considered the interests and expectations of relevant stakeholders when developing its privacy management approach.

Evidence example

For the suggested action, an example is provided below:

• Stakeholder Analysis Report:

The Interested Parties can be documented within the ISMS or PIMS document. Leverage this template edit this for Privacy  Information Security Management System (ISMS) Policy Template